A QUESTION OR FEEDBACK?

Contact & support

Having trouble with a habit, a Focus session or your saved progress? Have an idea for ASCENSION? Email us directly.

Report a problem

To help us understand, please include:

• What you were trying to do and what happened.
• Your phone, browser and app version (Dev or the everyday version).
• The date of the problem and, if helpful, a screenshot with private information hidden.

Never send your password, a sign-in code or payment information.

Join the tests

The app evolves with feedback from early users. Email us if you would like to test upcoming mobile features.

Recover your progress

In the app, open “My account”, then “Backup and recovery”. Check your online save status before clearing browser data. You can also restore your progress from a downloaded backup.

Request deletion of your data

For a request about your ASCENSION account, email us from the address linked to that account and tell us which version you use. We can then verify your request and explain the next steps. No password is needed.

An iOS version for the App Store is in preparation. The test and everyday web versions may offer different features.